Support

Support

There is no ticket system and no bot. There is an email address, and it goes to the people who built the app.

Email

For anything: a bug, a question about a purchase, a recording that came out wrong. Write in English or Bulgarian.

office@arte-soft.com

If a recording came out wrong

Four things make it reproducible in a minute:

  1. Your device and OS version.
  2. The quality tier and overlay mode you were using.
  3. Whether the problem is in the video, the audio, or both.
  4. A few seconds of the recording, if you can share it.

Reel Screen Recorder 1.3.1 · iOS 26+ · Arte Soft EOOD